Privacy Policy

DenoMarketing ("we", "us") is a marketing agency based in Calgary, Alberta. This policy explains what personal information we collect, why we collect it, who we share it with, and how you can reach us. We handle personal information in line with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and Alberta's Personal Information Protection Act (PIPA).

What we collect

• Information you give us: your name, phone number, email address, business name and anything you tell us when you fill out a form, book a call, send us an email or phone us.
• Call and message records: details of calls, texts and emails between you and us, including notes we take during strategy calls.
• Website usage data: your IP address, device and browser type, pages viewed and how you arrived at our site, collected through cookies and similar technologies.

Why we collect it

• To respond to your enquiries and book and run strategy calls.
• To provide and manage our services if you become a client.
• To follow up with you by phone, text or email, with your consent.
• To measure and improve our website and our advertising.
• To meet legal and accounting obligations.

Analytics, cookies and advertising tracking

Our site may use analytics and advertising tools, including the Meta (Facebook) Pixel and Google tools such as Google Analytics and Google Ads tags. These tools use cookies and similar technologies to understand how visitors use the site, measure the results of our ads and show relevant ads to people who have visited. You can block or delete cookies in your browser settings, and you can manage ad personalization in your Meta and Google account settings.

Who we share it with

We do not sell your personal information. We share it only with:

• Service providers that help us run our business, such as website hosting, email, scheduling, text messaging, CRM and analytics providers, who may store information outside Canada, including in the United States.
• Advertising platforms such as Meta and Google, through the tracking tools described above.
• Professional advisors, and authorities when the law requires it.

Consent and opting out

By submitting your details to us, you agree to be contacted by DenoMarketing by phone, text or email. You can withdraw consent or unsubscribe at any time by replying STOP to a text, using the unsubscribe link in an email, or contacting us using the details below.

How long we keep it

We keep personal information only as long as we need it for the purposes above or as the law requires, then delete or anonymize it.

Your rights

You can ask to see the personal information we hold about you, ask us to correct it, or ask us to delete it, subject to legal limits. We take reasonable steps to protect your information, but no method of transmission or storage is completely secure.

Contact us

Questions or requests about privacy: denomarketingyyc@gmail.com, 403-875-9008, Calgary, Alberta. If you are not satisfied with our response, you can contact the Office of the Privacy Commissioner of Canada or the Office of the Information and Privacy Commissioner of Alberta.

Changes to this policy

We may update this policy from time to time. The date at the top shows when it was last changed.